RETURN POLICY

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help. This Return Policy outlines the conditions under which products can be returned.

ELIGIBILITY FOR RETURNS

You may request a return within 7 / 14 / 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging with proof of purchase.

NON-RETURNABLE ITEMS

Certain items are not eligible for return, including but not limited to:

• Digital products or downloadable items,
• Gift cards,
• Personal care or hygiene products,
• Items damaged due to misuse or negligence.

RETURN PROCESS

To initiate a return, please contact our support team with your order details. Once your return request is approved, we will provide instructions on how and where to send your item.

REFUNDS

After we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within a certain number of business days.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us with details and images (if applicable).

SHIPPING COSTS

Shipping costs for returning items are non-refundable unless the return is due to our error (wrong or defective item).

LATE OR MISSING REFUNDS

If you haven't received a refund yet, first check your bank account again. Then contact your payment provider or bank. If you've done all of this and still have not received your refund, please contact us.

CONTACT US

If you have any questions about our Return Policy, please contact us via email or through our support page.